Product Change

Each change must be made within 8 days of the date of receipt, with the purchase receipt accompanying the product. The products to be shipped will have to be returned intact in their packaging without being opened or assembled - and the products to be purchased should be of equal or greater value.
In the event of a change, all shipping costs are charged to our customer.

Defective products

In case of defective products at delivery we invite you to contact fiori.gr on the same day or until the next one from the date of receipt if you have the purchase receipt accompanying the product in order to exercise your rights as described Detailed below, namely replacement of defective products, reduction in price or withdrawal and return of defective products and price on both sides. Replacement of the product can only be done if the packaging is presented and only if the defect is not due to misuse of the consumer or violation of the instructions for use.
Our company takes every possible measure to ensure that all products (regardless of their type) are packaged specifically and carefully to reach you without damage. Also, our company knows that fragile and / or sensitive types are among its products and therefore takes all necessary measures (in cooperation with its suppliers and transporters) to send these items in special packaging to fully protect them against any damage during transport and / or storage. In very rare cases, however, there is a risk that some of these products will be damaged when shipped to you. Also in very rare cases you may receive a product with a defect. For this reason, and irrespective of your above-mentioned right of withdrawal, which is unaffected, we invite you to check the products upon receipt.
If you find that there is a fault or a defect in the product, you are kindly requested to inform us within 48 hours of delivery by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. and / or by phone at 210 6095410, stating to us If you wish a replacement or if you wish to exercise your right to a refund. In any case, shipping costs are charged to us.

Order cancellation

If the online order has been completed but the product has not yet been shipped, you can call us at 210 6095410 within 24 hours and cancel your order